Frequently Asked Questions about Direct Mode

My app is not receiving photos – what’s wrong?

• Check that the camera is on and has new pictures to transfer
• Make sure that your mobile device is connected to the Eye-Fi Card network
• Turn your camera off and then on to see if this helps
• Be sure that your mobile device set as the destination for your Eye-Fi card (instructions)

How long does it take for the app to notice the Eye-Fi card network?

When the Eye-Fi App on your iOS device is running it should see your Eye-Fi Card network in 10-20 seconds after you take a photo/video.

How do I get photos to my computer?

Go to Settings ->Upload Preferences and select “Upload to computer”. This will enable the Eye-Fi app to automatically upload

Please make sure you first go to our Eye-Fi Center desktop application, click on the newly added mobile device name on the left bar, click on the Settings gear and set that computer as the destination for items from that device.

How many cards can connect to a computer with Direct Mode?

One – The soft AP created by an Eye-Fi Card with Direct Mode enabled will only allow a connection to a single device at a time.

What is the priority of connections to consider when using an Eye-Fi Card with Direct Mode enabled?

Direct mode has lower priority than ad-hoc and Wi-Fi infrastructure networks. If one wants to use primarily Direct Mode and is going to be in an environment where there are other networks known to the card, it would be best to remove all other networks from the card so that the Direct Mode network is always available.

1. Ad-Hoc connections
2. Infrastructure WLAN
3. Direct Mode
4. Hotspot

Will an Eye-Fi Card in Direct Mode transfer on demand?

No, the card uploads photos automatically when photos are detected and connected to a paired device.

Can the Eye-Fi app on my device communicate with a paired Eye-Fi Card when they are on the same WLAN?

Yes, the App will communicate with the card over the WLAN if both devices are on the same network. If the devices are not on the same network, the card will create a Direct Mode network that a device can use to communicate directly with the card.

What is the minimum operating requirements for my iOS iPhone or iPad?

iOS 4.0 and above

Can I upload my pictures to both my mobile device and to a computer on the network?

Yes, you are able to upload pictures to both your iPad and your computer, however you are not able to simultaneously upload to both.

With Direct Mode, your mobile device can be set to receive pictures from your card. Upon receiving the images, the mobile device can automatically transfer along to your computer.

On the iOS Wi-Fi settings it doesn’t connect to the Direct Mode network, I just get the spinning circle.

On iOS 5.0 and above you will not get a check mark next to the Eye-Fi Card network since this network does not have an internet connection. It is still connected as long as you do not receive an error.

The Eye-Fi app does not see the photos on my camera roll.

In order for the photos on your iPhone, iPad or iPhone to be available to the Eye-Fi app, Location Services must be enabled. This is because the Eye-Fi App must access the photo assets on your device for display and selection. The photo assets contain information about where the image was taken, which is why Apple requires that the applications have explicit permission for location data before providing access to the photos in the Asset Library. Refer to Enable Location Services for more details.