The thumbnail images you see in the Eye-Fi Manager web application are stored in one of two places depending on where the original file was uploaded.

If you have configured your Eye-Fi Card to be in ‘local’ only mode, the thumbnail images are stored on your local computer’s hard drive. The Eye-Fi Manager uses a web browser to display the images in the upload history but they are being read from your computer. This can be confirmed by logging into the Eye-FI Manager (http://manager.eye.fi) from a different computer. Removing therolder(s) where the thumbnails are stored will remove them from the Eye-Fi Manager

If you are uploading files to an online photo site, then the thumbnails in the upload history are stored on Eye-Fi servers. Currently the only way to remove thumbnails stored on the Eye-Fi server is to remove the corresponding Eye-Fi Card from your account and re-add it. If you have only one Eye-Fi Card in your account, this will also entail deleting and recreating your entire Eye-Fi account. In both cases, the entire upload history of the corresponding Eye-Fi Card will be flushed from our servers, including the thumbnail images.

Removing thumbnails from stored on the Eye-Fi servers

1. Log into the Eye-Fi Manager
2. Click the Account icon
3. If you have a single Eye-Fi Card associated with the account or want to delete an entire account follow the steps below. Otherwise skip to step 4
   1. Click the change link to the right of “Delete Eye-Fi Account”
   2. Click the “Delete my account” button
   3. Plug your Eye-Fi Card into your computer to re-register the card
4. If you have a multiple Eye-Fi Cards associated with the account follow the steps below
   1. Click the change link to the right of “Device Management”
   2. Select the device whose history you want to delete by clicking the link to the right of the device MAC address
   3. Click the “Remove ‘Eye-FI Card’ from my Eye-FI account” button
   4. Plug your Eye-Fi Card into your computer to re-register the card

Removing thumbnails stored on your local computer

On Mac OS X, the “thumbcache folder” is located at /Mac HD/Users/(your user name)/Library/Eye-Fi/Thumbcache.

On Windows Vista*, the “thumbcache folder” is located at C:\Users\(your user name)\AppData\Local\Eye-Fi\Thumbcache.

On Windows XP*, the “thumbcache folder” is located at C:\Documents and Settings\(your user name)\Local Settings\Applications Data\Local\Eye-Fi\Thumbcache.

* If you do not see the AppData or Application Data folders, click on Tools > Folder Options > View > Select Show Hidden Files and Folders

Mac OS X

1. Double click the Mac HD icon on your desktop to open a finder window
2. Double click the Users folder
3. Double click your user name folder
4. Double click the Library folder
5. Double click the Eye-Fi folder
6. Double click on Thumbcache folder
7. Move the folder(s) in the Thumbcache folder to the Trash
8. Delete the Trash

Windows Vista

1. Go to My Computer.
2. Double click the Local Disk C:Double click the Users folder
3. Double click your user name folder
4. Double click the AppData folder
5. Double click the Local folder
6. Double click Eye-Fi folder
7. Double click Thumbcache folder
8. Select the folder(s) in the Thumbcache folder a delete

Windows XP

1. Go to My Computer
2. Double click the Local Disk C:
3. Double click the Documents and Settings
4. Double click the your user name
5. Double click the Local Settings
6. Double click the Application Data
7. Double click the Eye-Fi
8. Double click the Thumbcache
9. Select the folder(s) in the Thumbcache folder and delete